Two toilet jobs in one Maryland home: we pulled and reset an upstairs toilet leaking at its base, and replaced a first-floor toilet with a comfort-height model.
The problem
An upstairs toilet was leaking at its base. The homeowner also wanted a first-floor toilet replaced with a comfort-height model, which is easier to sit on and stand up from.
What our technician found
A leak at the base of a toilet usually means the seal between the toilet and the floor drain has failed. The fix is to remove the toilet and reset it on a new seal.
What we did
- Removed the upstairs toilet and reset it to stop the leak at the base.
- Removed the old first-floor toilet.
- Installed the homeowner's new comfort-height toilet.
- Hauled away the old toilet.
Parts used
- Comfort-height toilet (supplied by homeowner)
The result
Both toilets were taken care of in a single visit: the upstairs toilet was reset, and a new comfort-height toilet went in on the first floor.
Tips for homeowners
- Water or a soft floor around a toilet's base means the seal has failed. Fix it early, before the subfloor rots.
- Comfort-height toilets are about 2–3 inches taller than standard ones, which helps knees and backs.
- Buying your own toilet? Measure the rough-in (wall to the center of the floor bolts) first. Most are 12 inches.
Seeing something similar?Call or text for a written price before any work.

