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Real job · Maryland · October 2026

Toilet Leaking at the Base, Plus a New Comfort-Height Toilet: Two Fixes in One Visit

By HiTrend Plumbers

Two toilet jobs in one Maryland home: we pulled and reset an upstairs toilet leaking at its base, and replaced a first-floor toilet with a comfort-height model.

The problem

An upstairs toilet was leaking at its base. The homeowner also wanted a first-floor toilet replaced with a comfort-height model, which is easier to sit on and stand up from.

What our technician found

A leak at the base of a toilet usually means the seal between the toilet and the floor drain has failed. The fix is to remove the toilet and reset it on a new seal.

What we did

  1. Removed the upstairs toilet and reset it to stop the leak at the base.
  2. Removed the old first-floor toilet.
  3. Installed the homeowner's new comfort-height toilet.
  4. Hauled away the old toilet.

Parts used

  • Comfort-height toilet (supplied by homeowner)

The result

Both toilets were taken care of in a single visit: the upstairs toilet was reset, and a new comfort-height toilet went in on the first floor.

Tips for homeowners

  • Water or a soft floor around a toilet's base means the seal has failed. Fix it early, before the subfloor rots.
  • Comfort-height toilets are about 2–3 inches taller than standard ones, which helps knees and backs.
  • Buying your own toilet? Measure the rough-in (wall to the center of the floor bolts) first. Most are 12 inches.
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